MySafeMenuMySafeMenu
Support
We’re here to help with MySafeMenu.
Contact support
For app issues, account help, restaurant corrections, or general feedback, email us at mysafeplate@dnatechgroup.com.
To help us respond quickly
Include the restaurant or screen involved, what you expected to happen, and your iPhone model and iOS version when relevant. Please do not email sensitive medical information.
Email MySafeMenu SupportAccount deletion
You can delete your account from inside MySafeMenu. If you cannot access the app, see our account deletion instructions.
Safety reminder
MySafeMenu cannot guarantee that a menu item is safe. Restaurant ingredients and kitchen procedures can change. Always confirm ingredients and cross-contact needs directly with restaurant staff before ordering.