You can permanently delete your MySafeMenu account and associated personal information directly inside the app at any time.
Delete your account in MySafeMenu:
- Open MySafeMenu and select the profile button.
- Open Account settings.
- Select “Delete Account” and confirm the deletion.
What will be deleted
Deletion removes your account record, allergy profiles, restaurant requests, reports, reviews, and blocked-user list. Content or records that we are legally required to retain may be de-identified or retained only for the required period.
Timing
The in-app process begins immediately. If a temporary service issue prevents completion, the app will leave your account active and tell you to try again.
Need help?
If you cannot access the app, contact mysafemenu@dnatechgroup.com for assistance. Support is not required when the in-app deletion control is available.